The TCN Bundle is a range of IT support contracts we at TCN offer to businesses throughout the Triangle area. These prepaid, regularly-scheduled site visit service bundles are the perfect way to ensure that your business’s computer workstations, printers, servers, and networking infrastructure stay current, virus-free, and continue to run at optimal levels of performance.
TCN Provides Prepaid, Regularly-Scheduled IT Service Bundles for Businesses in Raleigh, Cary, Durham, Chapel Hill, and Throughout the Triangle Area
Our TCN Bundle Contracts Include:
- Regularly-Scheduled, On Site Visits
- Network Server and Workstation Support
- Remote Support as Needed
- Proactive System Monitoring and Maintenance
- Priority Emergency Response
- Discounted Hourly Rates for Additional Services
TCN Bundle Contracts DO NOT Include:
- Parts or Products for Repairs, Upgrades, or New Purchases
- Structured User Training
Billable Time Includes:
- On Site Support and Services
- Phone Support and Assistance
- Remote Administration and Services
- TCN’s Bronze Level Support Contract
- CALL FOR PRICING
- Six Hours per Month
- TCN’s Silver Level Support Contract
- CALL FOR PRICING
- Ten Hours per Month
- TCN’s Gold Level Support Contract
- CALL FOR PRICING
- Twenty Hours per Month
Our TCN Bundle support contracts are designed to deliver peace of mind for our customers through proactive maintenance and hands-off support. We will address all of your IT needs with your best interests in mind so that you can stay focused on managing your business. Call us today at (919) 803-3315 or contact us to learn more about how we can serve all of your IT support and networking solution needs.